Payment

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• The Parent shall pay the whole Fee to ENG Sports Academy prior to the Pupil commencing the selected course

• The Fee is non-refundable under any circumstances whatsoever without the prior written agreement of ENG.  Customers who pay by recurring card payment are offered a “pause” facility for breaks of two or more consecutive weeks for family holidays or missed sessions provided we are notified two weeks in advance of these missed sessions, during which the child’s place is still re-served.  These breaks must be less than 10 weeks in duration and can only be used on a maximum of three occasions in a calendar year.  

• Monthly fees pay for fixed venue, coaching and associated equipment and overheads required to maintain the course.

• ENG operates the highest levels of coach child ratios and therefore places are limited spaces per class and the monthly subscriptions reserves a place whether the child attends the class or not.

• Monthly subscription fees are recurring.  Single pupil recurring payments are charged at the indicated rate on the payment page (this varies depending on the territory and class attended).  Multiple pupil recurring payments will receive a discount indicated on the payment page.  

     

 Cancellation

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• ENG may cancel this contract at any time before the child commences the course for any rea-son whatsoever. ENG shall not be liable for any loss or damage whatsoever arising from such cancellation.

• The Parent must ensure they give at least two weeks notice before the next renewal date.  Please note, we are unable to issue any refunds if a cancellation request is made within two weeks of the renewal date and the renewal is subsequently collected. 

• During the notice period the Pupil is welcome to attend the sessions that the renewal covers, or alternatively the sessions can be saved as credit to be used in the future or you can send a substitute friend to make use of the place.  Any credit made for future courses must be against consecutive sessions or classes and the credit can only be applied to an active membership (a membership is set-up using card details).

• In the event of cancellation by ENG prior to commencement of the Course by the Pupil, ENG will refund any fees for outstanding classes.  This condition does not include “acts of God” or cancellations enforced by venues due to public holidays, where we are unable to issue refunds.  

• In the event of cancellation of attendance at a ENG Holiday Camp provision, the missed session will be credited to the family at the discretion of the Membership team as a future booking. We are unable to offer monetary refunds due to staffing and venue hire. Credit will be applied to Parent accounts within 5 working days.  

 

Parental Responsibility, The Parent warrants and represents that:

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• The information set out in the enrolment form (whether or not completed and/or signed by the Parent) is accurate in all respects and the Parent will notify ENG of any change in such information immediately.

• The Parent will provide all relevant medical health and similar information required to conduct the Service and for the protection of the individual Pupil and other Pupils and third parties and emer-gency services that may come into contact with the Pupil during the execution of the Service.

• The Parent has read the ENG Data Protection and Privacy Statement and has been informed as to their data and privacy rights as well as their personal data, its uses and processing of personal data by Sport4Kids.

• The Parent recognises ENG legitimate right to use personal data in the normal course of con-ducting its business, for the execution of the service and the ENG contractual obligations.

• The Parent recognises the ENG duty and responsibility to comply with its legal responsibilities. 

• When attending the Course, neither the Pupil not the Carer will be suffering from any illness, dis-ease or anything similar thereto.

• Where the Parent is present during the course of the Service, the Parent acknowledges and agrees that the Pupil shall be deemed to be under the direction, care and control of the Carer throughout the Course and the Carer shall be responsible for the welfare and conduct of the Pupil throughout the Course and whilst the Pupil is on the Premises.

• The Parent recognises that it is the core mission and essence of ENG to promote healthy activity, sports, fitness, good behaviour and wellbeing for children and parents and that the use of marketing, communications, education, training and social media play a key element of promoting children’s sports and for the greater good of the community and the individual.

• Where a child is a Ward of Court, the Parent has a responsibility to inform ENG of such status and any associated information regarding the child and circumstances around such status as it pertains to the delivery of the service and data protection and privacy responsibilities of ENG.

• The Parent shall indemnify and keep indemnified ENG against the loss (including loss of profit), liability, costs and expenses which ENG shall incur directly or indirectly as a consequence of any action or inaction of the Parent, the Carer or the Pupil.

• ENG  asks that children attending a holiday camp or in a school provision has been toilet trained. If a child is still in nappies, he/she is unsuitable for activities where a parent is not in attendance, and ENG asks that the child is not booked in for a camp or school service. ENG understands that accidents can happen and suggest that younger children bring a change of clothes. If a child is to soil themselves whilst attending one of our services, then the Intimate Care Policy will be followed.

• The Parent shall be responsible for any damage caused by the Pupil to any third-party property or individuals unless due to the direct act to cause any damage and the negligence of ENG staff or sub-contractors.

 

Privacy & Data Protection

The Parent recognises that ENG takes seriously its obligations and responsibilities and commitments under as defined by Data Protection legislation and common law rights of individuals pertaining to privacy and data protection rights. ENG will obtain, retain and only process personal data in line with the UK Data Protection Act and the EU General Data Protection Regulation 2016 as well as respecting individual privacy and data protections rights within common law.

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• ENG will only process data that is appropriate for the purposes of delivering services to members and as required by government regulatory bodies  for the purposes intended to support parents, children over the lifetime membership and the full range of products and services provided by ENG including classes over the course of a Life-Time Membership of ENG

• ENG will only keep data for a period required by government authorities and to support obligations of individuals including ENG lifetime membership and the prevention of fraud.

• ENG will not store credit or debit card details.

• ENG will not share customer data with any 3rd parties other than for the purposes of execut-ing ENG contractual obligations to deliver the service and to comply with  government regulation, emergency services, governing sports bodies, protection of the individual and the legitimate interests of society at large including research and analysis.

• Where there are events, tournaments, representative teams, competitive matches, training courses or classes, group travel or functions it may be necessary to share relevant communication information to the group including emails, mobile numbers and social media tags for the purposes of peer group support, safety, protection and for use during emergencies and situations where communications is needed between Children, Parents and Carers for the protection of children and for the legitimate interest of the group and the community.  

 

Photography
 

At training sessions, events, classes, social and sports festivals, Sport4Kids will be recording with photography and video for the purposes of training, quality and marketing purposes.  This will in-clude group photos and action shots as well as training routines, team and squad pictures.  

 

The parent acknowledges and confirms that you waiver any and all image rights and recognize that all image rights fully vest in ENG.

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